I want to commend one of your representatives, Kevin Peters, for his fine work in connection with the installation of a cover on our pool here in San Antonio. Kevin showed up on time for our initial meeting, described a reasonable delivery schedule and quoted us a fair price. He delivered the cover when he said he would, installed it himself and offered to help us remove the cover at the end of the winter season.
When we encountered a few difficulties re-installing the cover this season, Kevin promptly returned to our house and made appropriate adjustments.
He is an excellent representative of your firm. I only wish more companies conducted themselves as honorably as does yours. Please feel free to contact me if you have any questions.